O‘zagrolizing AJ
For clients

Helpline (Trust phone)

Last updated: 13.11.2025
Unified Helpline Center

+998 (71) 207-30-55

The departmental helpline operates to enhance the quality of leasing services provided by JSC "O‘zagrolizing", register appeals from citizens and legal entities, and prevent corruption.

Helpline Regulations

Official document
PDF

Reglament_Ishonch_telefoni.pdf

Regulations on organization and operation of JSC "O‘zagrolizing" helpline

Quarterly Helpline Reports (2025)

Analytical indicators and official reporting documents by quarters

Q1 (2025) 52 calls

2025 Q1 Official Report

Accepted: 52 (100%). Total duration: 79 min. 21 sec.

Q2 (2025) 91 calls

2025 Q2 Official Report

Accepted: 89 (98%). Missed: 2. Total duration: 205 min. 48 sec.

Q3 (2025) 103 calls

2025 Q3 Official Report

Accepted: 100 (97%). Missed: 3. Total duration: 255 min. 60 sec.

Summary Statistics of Helpline Inquiries

Period Incoming Accepted Missed Total duration Average duration Files
2025 Q1 52 52 - 79 min. 21 s. 1 min. 52 s. PDF DOCX
2025 Q2 91 89 2 205 min. 48 s. 2 min. 30 s. PDF DOCX
2025 Q3 103 100 3 255 min. 60 s. 2 min. 55 s. PDF DOCX